Key Worker Administrator
Posting Start Date: 10 Sept 2025
Location: Uttoxeter, Staffordshire, GB, ST14 8XR
Company: Serco Plc
Salary: £25,466 per annum
Location: HMP Dovegate
Working hours: Permanent, Full-Time, 40 hours per week
Here at Serco, we are looking for a Key Worker Administrator to join our team at HMP Dovegate - a Category B adult male facility near Uttoxeter, Staffordshire where we care for up to 1160 male adult prisoners over the age of 21 serving a range of sentences including trial, remand, those awaiting sentence and convicted men serving long and short term sentences.
As a Key Worker Administrator you will provide administrative support for all areas of key worker. You will act as the hub for communication between prisoner and keyworker and keyworker and family/friend. You will ensure a high level of security and confidentiality is maintained in relation to staff and prisoners, and that all information, both written and verbal, is treated confidentially. You will also demonstrate a positive attitude to change and show flexibility in the work place.
In return we can offer a supportive and collaborative environment that respects work/life balance and ultimately contributes to the delivery of vital public services in the UK.
What you need to do the job
Firstly, you will need to be skilled in Maths and English. You’ll have excellent knowledge of Microsoft packages. Lastly, you will demonstration of flexibility and the ability to work to deadlines and under pressure
Why Serco?
A place you can make an impact - With approximately 20,000 asylum seekers and more than 5,000 properties you’ll be delivering an essential service that touch people’s lives.
A place you can count on - Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways.
A place for you - We are a motivated team who will encourage you and help you to succeed. You’ll have the resources you need to do your job in a diverse and supportive environment.
What we offer
- Competitive salary
- Up to 6% contributory pension scheme
- An autonomous and supportive culture
- The chance to make a positive difference to public sector services
About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
Apply
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Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
We see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates. We’re a proud holder of the Silver Inclusive Employer Standard and we actively encourage applications from females, those with disabilities or from an ethnic minority background.