Equalities & Decency Manager

Serco - HMP Fosse Way
Permanent, Full-Time

£35,000 - £38,000 per annum + Corporate Benefits Package

At HMP Fosse Way, a Category C resettlement prison in Leicester with the capacity to house around 1,700 prisoners, we believe in the power of decency, respect, and inclusion. We're looking for a passionate and committed individual to take the lead on Equalities, Diversity & Inclusion (EDI), and to champion Decency across our establishment.

This is a pivotal leadership role, shaping the day-to-day culture of the prison and ensuring every resident is treated with dignity - regardless of background, identity, or circumstance.

Key Responsibilities

Equalities, Diversity & Inclusion (EDI)

• Drive the EDI agenda across the prison, embedding inclusion in all aspects of prison life.
• Ensure compliance with Equalities legislation, policy, and national standards.
• Lead on the Discrimination Incident Reporting (DIRF) process and quality assurance.
• Support and coordinate forums for protected characteristics and liaise with forum leads.
• Provide induction and ongoing EDI training for both staff and residents.
• Contribute to Equalities performance meetings locally and nationally (including DEAT and Serco forums).
• Analyse EDI data, report trends, and implement improvements.

Decency

• Ensure living and working conditions meet decency standards across all units.
• Promote positive prisoner behaviour and clean, safe communal environments.
• Support meaningful staff-prisoner relationships and pro-social interactions.
• Oversee cleanliness, repair standards, access to resources, and prisoner labour job roles.
• Collaborate with facilities and operational teams to uphold core decency expectations.

What We’re Looking For

• Proven experience delivering Equality, Diversity & Inclusion initiatives in a complex setting.
• Strong leadership and people management experience.
• Excellent stakeholder engagement skills and the ability to build strong working relationships.
• Experience working in custodial or secure environments is highly desirable.
• Confident communicator with the ability to challenge, influence and inspire.
• Proficient with data analysis, reporting, and use of IT systems.
• Demonstrated ability to drive service improvement and embed cultural change.

Why Join Us?

A place you can make an impact - The nature of our business means you will do interesting work that matters – delivering essential services that touch people’s lives.

A place you can count on - Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways.

A place for you - We are a motivated team who will encourage you and help you to succeed within a supportive and safe culture.

You will join a forward-thinking, purpose-led team that cares about fairness, safety and rehabilitation. You’ll be instrumental in creating a community where staff and residents feel respected, included and supported.

You’ll also benefit from:

• A supportive and collaborative working environment
• Opportunities for professional development and leadership training
• Competitive salary and benefits package
• The opportunity to make a lasting impact in an innovative custodial setting
• Free on site parking
• Use of on site gym
• Subsidised meals

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.
 

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.