Reintegration Coordinator

Serco is a place where you can grow
Your impact makes a meaningful difference, and we're committed to supporting your professional and personal goals.

You’ll also have access to flexible benefits designed to support your wellbeing and growth, including:

• Permanent, full-time position based at Auckland South Corrections Facility

• Uniform and free onsite parking

• Subsidised meals during your shift

• Supportive and inclusive team environment

• Access to Employee Networks focused on diversity and inclusion

• Meaningful work supporting the community and rehabilitation

Make an impact at Serco
You’ll play a key role in supporting safe and successful reintegration of prisoners into the community. Based onsite at Kohuora Auckland South Corrections Facility, you’ll be part of a tight-knit Reintegration Hub team that works closely with prisoners, whānau, internal teams and external stakeholders. Your day-to-day will involve contributing to pre-release planning, managing reintegration logistics, and supporting administrative processes to help individuals transition positively and safely.

As a Reintegration Hub Coordinator in the Reintegration Hub team, you’ll make a positive impact by:

• Managing the Reintegration Package initiative, including birth certificates and Kiwi Access Cards

• Coordinating release day support for prisoners and their whānau

• Supporting administrative tasks for Release to Work, including external stakeholder paperwork

• Organising GPS tracking setup within Corrections systems

• Participating in weekly pre-release meetings with Corrections and case management staff

• Building strong relationships across internal and external networks to enable reintegration success

Serco is a place for you
You could be a great fit if you have:

• A qualification in Psychology, Criminology, Social Work or a related field (desirable)

• Experience working in the justice sector or with Māori and Pasifika communities

• Previous work in community engagement or with special interest groups

• Strong administrative and communication skills, with proficiency in Microsoft Office tools

• The ability to work across cultures with empathy, warmth and professionalism

• A full NZ Driver’s Licence and the ability to gain relevant security clearances

In joining us, you’ll be part of a highly supportive culture with trusted leaders that will help you achieve your goals. Here, you will appreciate a flexible approach to work-life that comes with working at a company with long-term government-backed contracts.

Are you ready to do important work that really matters?
At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.

We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia and New Zealand and offers unique opportunities to leverage your skills across our core capabilities in Health, Defence, Maritime, Justice, and Community Services.

By joining Serco you’ll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.

Impact a better future at Serco