Administration Officer

Serco is a place where you can grow

Join a team of 12,000+ professionals across Asia Pacific (APAC) and experience a place of challenge, opportunity, and reward.

We offer lots of headroom for you to grow and flexible benefits to suit you in every stage of your life and career, including:

• Competitive pay and benefits under the Acacia Prison General Enterprise Agreement

• Ongoing training and professional development opportunities

• Supportive and inclusive team culture

• Employee Assistance Program for you and your family

• Access to career pathways across Serco APAC

• Commitment to safety, wellbeing and work-life balance

Make an impact at Serco

Acacia Prison is Western Australia’s largest medium-security prison, located in Wooroloo, and is home to around 1500 men. We take pride in our rehabilitation programs, education services, safety record, and strong pro-social learning environment. As an Administration Support Officer in our Education and Training team, you’ll play an important role in keeping our operations running smoothly and ensuring prisoners have access to meaningful learning and training opportunities.

As an Administration Support Officer in the Education and Training team, you’ll make a positive impact by:

• Using IT platforms to organise information and data

• Collating reports and preparing information for education programs

• Coordinating administration for team meetings, including minute-taking

• Ordering, monitoring and managing educational resources

• Communicating and supporting Education Facilitators and Vocational Trainers

• Responding to student enquiries and ensuring smooth administrative processes

Serco is a place for you

To be successful in this role you’ll have:

• Strong Microsoft Office, Excel, email and data system skills with excellent accuracy

• Strong communication and interpersonal skills

• Ability to collaborate effectively in a team environment

• Adaptability and openness to change and innovation

• Strong organisational and time management skills

• (Desirable) Qualifications in adult education or willingness to work towards them

In joining us, you’ll be part of a highly supportive culture with trusted leaders that will help you achieve your goals. Here, you will appreciate a flexible approach to work-life that comes with working at a company with long-term government-backed contracts.

Are you ready to do important work that really matters?

At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.

We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia, New Zealand, and Hong Kong, and offers unique opportunities to leverage your skills across our core capabilities in Health, Defence, Maritime, Justice, Immigration, and Community Services.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGBTQI+, veterans and people with disability.

By joining Serco you’ll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.

Impact a better future at Serco.