Education Facilitator-Acacia Prison

Serco is a place where you can grow

Join a team of 12,000+ professionals across Asia Pacific (APAC) and experience a place of challenge, opportunity, and reward.

We offer lots of headroom for you to grow and flexible benefits to suit you in every stage of your life and career, including:

• Flexible working arrangements that support your lifestyle

• Access to employee networks and wellbeing programs

• Opportunities for career development and training pathways

• Long-term, government-backed contract security

• Inclusive culture that celebrates diversity and belonging

• A supportive team environment where your contribution matters

Make an impact at Serco

As an Education Facilitator in the Rehabilitation and Reintegration team at Wooroloo, you’ll play a vital role in delivering training and assessment that supports prisoner rehabilitation. You’ll create positive learning environments, help students develop literacy and numeracy skills, and design programs that foster confidence and future employability. This role is hands-on, people-focused, and gives you the opportunity to directly impact individual lives and the wider community.

As an Education Facilitator in our team, you’ll make a positive impact by:

• Facilitating accredited literacy and numeracy learning in a culturally sensitive way

• Delivering engaging and motivational education sessions aligned with the prison’s core day

• Designing, planning, and evaluating education programs for prisoners

• Supporting innovative initiatives such as the prison music program

• Maintaining student resources and ensuring compliance with RTO standards

• Actively contributing to continuous improvement and team collaboration

Serco is a place for you

To be successful in this role you’ll have:

• Experience teaching literacy and numeracy in diverse learning environments

• A tertiary teaching qualification and willingness to meet RTO standards (within six months if not already met)

• Strong communication skills with the ability to engage varied stakeholders

• Proficiency in Microsoft Office and student data systems

• A collaborative approach, openness to change, and focus on achieving professional goals

• A current National Police Check (less than one year old) and ability to gain security clearance

In joining us, you’ll be part of a highly supportive culture with trusted leaders that will help you achieve your goals. Here, you will appreciate a flexible approach to work-life that comes with working at a company with long-term government-backed contracts.

Are you ready to do important work that really matters?

At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.

We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia, New Zealand, and Hong Kong, and offers unique opportunities to leverage your skills across our core capabilities in Health, Defence, Maritime, Justice, Immigration, and Community Services.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability.

By joining Serco you’ll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.

Impact a better future at Serco.