Intelligence Analyst

Intelligence Analyst

Serco is a place where you can grow

Your impact makes a meaningful difference, and we’re committed to supporting your professional and personal goals. You’ll join a trusted team where your insights are valued and your development is supported.

You’ll also have access to flexible benefits designed to support your wellbeing and growth, including:

• Supportive and inclusive team culture

• Opportunities to build specialist intelligence expertise

• Long-term, government-backed contract security

• Ongoing learning, training and career development

• Employee wellbeing and support programs

• Access to Serco’s employee networks and communities

Make an impact at Serco

As an Intelligence Analyst, you’ll play a key role in collecting, analysing and transforming intelligence into meaningful insights that support safe and informed decision-making at Acacia Prison. Working closely with the Intelligence Team Leader and wider stakeholders, you’ll produce high-quality tactical, operational and strategic intelligence products. This is a role where your analytical thinking, attention to detail and collaborative approach will directly contribute to security outcomes and continuous improvement.

As an Intelligence Analyst in the Acacia Prison Intelligence Unit, you’ll make a positive impact by:

• collecting and analysing intelligence from multiple sources

• assessing information accuracy and relevance to identify trends

• producing clear, timely intelligence reports, briefings and bulletins

• contributing to tactical and strategic intelligence products for leaders

• collaborating with internal and external stakeholders to share insights

• reviewing and improving intelligence systems, processes and databases

Serco is a place for you

You could be a great fit if you have:

• strong organisation and time management skills

• experience analysing complex information and solving problems

• the ability to produce clear, high-quality written intelligence products

• confidence working both independently and as part of a supportive team

• an understanding of relevant legislation, policies and procedures

• a commitment to integrity, respect and continuous improvement

In joining us, you’ll be part of a highly supportive culture with trusted leaders who are focused on helping you achieve your goals. You’ll also enjoy a flexible approach to work-life balance that comes with working for a company delivering long-term, government-backed services.

Are you ready to do important work that really matters?

At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.

We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia and New Zealand and offers unique opportunities to apply your skills across Health, Defence, Maritime, Justice, Immigration and Community Services.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures, including Aboriginal and Torres Strait Islander people, LGBTIQ+, veterans and people with disability. By joining Serco, you’ll also have access to employee networks led by colleagues who are passionate about inclusion and belonging.

Impact a better future at Serco.