Reintegration Officer

Serco is a place where you can grow

Your impact makes a meaningful difference, and we’re committed to supporting your professional and personal goals. At Serco, you’ll be trusted to do work that matters while being supported to grow your career in a way that works for you.

You’ll also have access to flexible benefits designed to support your wellbeing and growth, including:

• Ongoing professional growth and development opportunities

• Supportive leaders who genuinely care about your success

• Health and wellbeing programs to support you and your family

• A collaborative, inclusive team culture

• Long-term, secure employment with a global organisation

Make an impact at Serco

The Reintegration team plays a vital role in supporting prisoners to prepare for life beyond custody by identifying reintegration needs early and encouraging positive change. As a Reintegration Officer, you’ll work closely with prisoners, colleagues, and community partners to improve wellbeing and reduce reoffending. You’ll be part of a purpose-driven team focused on meaningful outcomes for individuals and the wider community.

As a Reintegration Officer in the Reintegration Department, you’ll make a positive impact by:

• Supporting prisoner requests and reintegration planning

• Submitting applications for internal and community-based support

• Engaging and collaborating with not-for-profit and external agencies

• Promoting effective throughcare and community connections

• Working closely with internal teams and prisoner workers

• Contributing to continuous improvement across reintegration services

Serco is a place for you

You could be a great fit if you have:

• Strong written and verbal communication skills

• Experience working with diverse or complex cohorts

• A respectful, empathetic approach with clear professional boundaries

• Commitment to confidentiality and ethical practice

• Confidence collaborating across teams and stakeholders

• A background in Social Work, Psychology, or a related field (desirable)

In joining us, you’ll be part of a highly supportive culture with trusted leaders who will help you achieve your goals. You’ll also enjoy a flexible approach to work-life balance that comes with working on long-term, government-backed contracts.

Are you ready to do important work that really matters?

At Serco, we bring together the right people, the right technology, and the right partners to create solutions that address some of the world’s most complex challenges. Our work supports governments and communities across Australia, New Zealand, and beyond, making a genuine difference in people’s lives.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander peoples, LGTBQI+ communities, veterans and people with disability. You’ll also have access to employee-led networks focused on diversity, inclusion and belonging.

Impact a better future at Serco.

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